Legal

Privacy Policy

How we collect, use and protect your data at crazytower-australia.com.

This Privacy Policy explains how CrazyTower (operated by Tower Gaming N.V., Curacao Master Licence 365/JAZ) collects, uses and protects personal data when you use crazytower-australia.com.

What we collect

  • Account details: name, date of birth, email, phone, Australian address
  • Verification documents (KYC) required by our regulator
  • Payment instrument details for deposits and withdrawals (PayID, card, bank, crypto)
  • Device, IP and gameplay data for fraud prevention and responsible gambling checks

How we use your data

We use personal data to operate your account, process transactions, comply with anti-money-laundering law, deliver promotional offers you have opted into, and protect both you and the platform from fraud or harm. We never sell personal data to third parties.

Australian Privacy Principles

For Australian residents, we handle personal information in line with the Australian Privacy Principles set out under the Privacy Act 1988 (Cth), in addition to our Curacao licence obligations. You can request access, correction or deletion of your data at any time.

Your rights

You can request access, correction, erasure or portability of your data, and object to direct marketing at any time. Email support@crazytower-australia.com to exercise any of these rights.

Cookies

We use strictly necessary cookies for session management plus optional analytics cookies. You can manage preferences through your browser settings.

Retention

Account and transaction records are retained for at least five years after account closure to satisfy Curacao licence and AML obligations.

Contact

Data Protection Officer, Tower Gaming N.V., Curacao. Email support@crazytower-australia.com.

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